Shipping / Delivery Policy

Air-tow Trailer

Last Updated: March 2026

 

Order Processing

Orders are typically processed within 1–3 business days, unless otherwise specified.

Certain equipment or custom orders may require additional processing time.

 

Shipping Methods

Products may ship via:

  • Freight carriers

  • UPS / FedEx

  • LTL or specialized equipment transport

Shipping methods depend on the size and weight of the equipment being shipped.

 

Shipping Costs

Shipping costs are calculated at checkout or provided in a formal quote depending on the type of order.

Freight shipments may require additional coordination.

 

Delivery Time

Delivery times vary based on:

  • destination

  • carrier availability

  • product availability

Typical delivery times range from 3–10 business days for standard shipments.

 

Freight Deliveries

Large equipment may ship via freight carrier and may require:

  • loading dock access

  • liftgate service

  • scheduled delivery appointments

Customers are responsible for providing accurate delivery information.

 

Tracking

Tracking information will be provided when available after the order has shipped.

 

Delays

Air-tow Trailer is not responsible for delays caused by:

  • carriers

  • weather conditions

  • customs or border delays

  • other circumstances beyond our control.